Privacy Policy

At chamkila.in, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website to purchase physical and virtual books, and products, and access podcast content. By using chamkila.in, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • When you register an account, we may collect your name, email address, postal address, and phone number.
  • When you make a purchase, we collect billing and shipping information to fulfill your order.
  • If you sign up for our newsletter or podcast subscriptions, we may collect your email address.

1.2 Payment Information

  • We use secure third-party payment processors to handle transactions, and we do not store or have access to your credit card or payment details.

1.3 Usage Information

  • We may collect data about how you interact with our website, including the pages you visit, the products you view, and your browsing preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Order Processing

  • To process and fulfill your orders for physical and virtual books and products.
  • To provide order status updates and customer support.

2.2 Communication

  • To send transactional emails related to your orders.
  • To send promotional emails and newsletters if you opt-in to receive them.

2.3 Website Improvement

  • To analyze and improve our website, content, and user experience.
  • To monitor website usage and trends.

3. Data Security

We implement reasonable security measures to protect your personal information, but no data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

4. Third-Party Services

We may use third-party services for various website functionalities. These services have their own privacy policies, and we recommend reviewing them for more information about how they handle your data.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

6. Cookies

We may use cookies on our website to improve your user experience. You can adjust your browser settings to refuse cookies, but this may limit some features of our site.

7. Your Choices

You can update your account information, opt out of promotional emails, and request to delete your account by contacting our support team.

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of significant changes on the website or by email.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at +91-9876474671.

This Privacy Policy is effective as of the “Last Updated” date and governs the use of your information. Please review this policy regularly for any updates or changes.

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